Privacy Policy


At Novamrt AU, we respect your privacy and are committed to protecting your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, and share your information when you visit our website or make a purchase.

Contact

If you have any questions about this policy, please contact us at:

📧 Email: support@novamrtau.com

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, billing/shipping address, email address, phone number, and payment details when you place an order.

 

  • Device Information: Browser type, IP address, time zone, and how you interact with our site (collected automatically through cookies and similar technologies).

 

  • Order Information: Details of products purchased, payment method, shipping information.

 

  • Customer Support Information: Any information you provide when contacting our support team.

How We Use Your Information

We use your personal information for purposes such as:

  • Processing and fulfilling your orders.

 

  • Communicating with you about your order or inquiries.

 

  • Preventing fraud and ensuring secure transactions.

 

  • improving our website and customer experience.

 

  • Sending you updates, offers, or promotions (only if you have opted in).

Sharing Your Information

We only share your information with trusted service providers that help us operate our business, such as:

  • Shopify (our e-commerce platform).

 

  • Payment processors (for secure payments).

 

  • Shipping and logistics providers (to deliver your order).

We may also disclose information if required by Australian law or to protect our legal rights.

Cookies

Our website uses cookies to enhance your browsing experience, such as remembering your cart items or login. You can disable cookies in your browser settings, but some parts of the site may not work correctly.

Data Storage & Security

Your information is securely stored and protected. While no online service is 100% secure, we take reasonable steps to safeguard your data against misuse, interference, and unauthorized access.

Access & Correction

Under Australian Privacy Law, you have the right to:

  • Request access to the personal information we hold about you.

 

  • Request corrections if your information is inaccurate.

Please contact us at support@novamrtau.comto exercise these rights.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect business, legal, or operational changes. Updates will always be published on this page.