FAQ

1. How long does shipping take?

Our standard delivery time is 8–12 business days across Australia. Orders are processed within 3days, and you will receive a tracking number once your package has shipped.

2. What is your return policy?

You can return your items within 30 days of delivery if they are unused, in their original condition, and in the original packaging. Please check our Returns Policy for full details.

3.How do I contact you?

For any other questions, you can reach us at support@novamrt.com.Our support team aims to respond within 24 hours.